— Legal

Privacy Policy

How Bridgewater Solicitors collects, uses and protects your personal information.

Last updated: 14 August 2026

1

Overview

Bridgewater Solicitors is committed to protecting the privacy and security of your personal information. This policy describes how we collect and use personal information about you during and after your relationship with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2

Data controller

Bridgewater Law Ltd is the “data controller” (Registration No: 16083501). This means that we are responsible for deciding how we hold and use personal information about you. Our registered office is at Bridgewater House, Surrey Road, Nelson, BB9 7TZ.

3

The information we collect

In the course of providing legal services, we may collect and process the following data:

Contact detailsName, address, telephone numbers, and email addresses.
Identity documentsPassports, driving licences, and utility bills for AML checks.
Case dataMedical records, accident details, and financial information relevant to your claim.
Technical dataIP addresses and browser information collected via cookies.

4

How we use your data

We only use your personal information when the law allows us to. Primarily, we use your data to:

Perform the contract we have entered into with you (e.g. managing your legal claim)
Contract
Comply with a legal or regulatory obligation
Legal obligation
Pursue our legitimate interests (or those of a third party) where your interests do not override them
Legitimate interests

5

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those employees and third parties who have a genuine business need to know.

6

Your legal rights

Under certain circumstances, you have rights under data protection laws, including the right to request access, correction, erasure, or restriction of your personal data. You also have the right to object to processing and the right to data portability.

7

Contact and enquiries

If you have any questions about this privacy notice or how we handle your personal information, please contact our Data Protection Officer at info@tenantdisrepairclaims.com.

Bridgewater Solicitors is a trading style of Bridgewater Law Ltd.
SRA Number: 8012009 · Company Number: 16083501