If you are making a housing disrepair claim against your landlord for boiler or heating system issues, you should be made aware of the rights you have as a tenant to a property providing safe, reliable heating for you and those you live with.
Generally speaking, your landlord is required by law to make sure you have access to hot water, within an agreed timeframe of course.
If your landlord is refusing to cover the costs of repairing a serious heating issue, especially if this lack of heating has caused illness, you will be able to make a compensation claim through us.